As we developed our own database technology from the ground up, all data is stored in our own encoded format, making it harder for an attacker to get access to the original format of the stored data.
The only way for us to face a data breach would be by having full infrastructure hacking that would allow the attacker to get access to data and the source code of our processing engine, in order to reverse engineer the data encoding logic. Other than that, as we store the data in hashed and encoded binary format, no one would be able to really guess what is inside our files.
From an infrastructure perspective, we strictly follow recommended approaches in server hardening and sensible information management. One example of such recommended approach is that we don’t allow any SSH access to our servers. All servers are accessed exclusively using KVM over IP provided by our infrastructure partners. We know this is a radical approach, but we take security very seriously.
Although a data breach would not cause a meaningful effect to our customers, as our data store is fully encoded, we clearly understand that security is the base of a Database as a Service offering.
As we use bare metal dedicated servers for performance reasons, our servers are expected to face hardware failures at any time, so it’s absolutely necessary for us to always have data redundancy and availability working properly.
According to multiple public and private researches, Germany, France and Canada are among the most safe and privacy-oriented countries in the world for data collection and storage, that's why we selected them to host our servers and store your data.
Our data center providers are monitored 24/7 by interior and exterior cameras that can detect and track intruders. Access logs, activity records, and camera footage are reviewed in case an incident occurs. Any employee from the data center provider must be reviewed, approved and whitelisted before they can physically interact with any SlicingDice's server.
OVH - Canadian data center
OVH is the official datacenter provider for SlicingDice in Canada.
OVH is the the number 3 internet hosting company in the world. More than 260,000 servers, 20 datacenters in 17 countries, supporting more than 1 million customers.
Iliad/Online.net - French data center
Online is the official datacenter provider for SlicingDice in France.
Online is one of the leading Web hosting providers in France. Founded in 2000, at the same time as the Free ISP, we are a wholly-owned subsidiary of the Iliad Group focused on Web services designed for webmasters and Internet professionals.
Hetzner - German data center
Hetzner is the official datacenter provider for SlicingDice in Germany.
Hetzner Online is a professional web hosting provider and experienced data center operator. Since 1997 the company has provided private and business clients with high-performance hosting products as well as the necessary infrastructure for the efficient operation of websites.